Privacy Policy

At Craftiqo, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us—whether you're browsing, shopping, or reaching out.

1. Information We Collect

When you use Craftiqo, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and billing/shipping address.

  • Order Details: Products purchased, payment method (securely processed), and order history.

  • Device & Usage Data: IP address, browser type, and cookies to enhance your user experience.

2. How We Use Your Information

We use your data to:

  • Fulfill and deliver your orders

  • Provide order confirmations and customer support

  • Share promotions or updates (only if you opt in)

  • Personalize and improve your shopping experience

3. Your Privacy Matters

We do not sell your personal data. We only share it:

  • With trusted service providers (e.g., shipping and logistics partners) to process your orders

  • When required by law in the UAE or Saudi Arabia

4. How We Safeguard Your Data

We take data protection seriously by implementing:

  • SSL-encrypted browsing for secure access

  • Encrypted payment processing for all transactions

  • Restricted internal access to sensitive information

5. Your Rights (UAE & Saudi Arabia)

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to update or delete your information

  • Unsubscribe from marketing communications at any time

📧 To make a request, contact us at craftiqoofficial@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Remember your shopping cart and preferences

  • Suggest products tailored to your interests

  • Enhance website speed and performance

You can manage cookies through your browser settings at any time.

7. Policy Updates

This Privacy Policy may be updated periodically. The most recent version will always be posted on our website.

8. Contact Us

Have questions or concerns?

📧 Email: craftiqoofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia